Our application services deliver IT enabled business solutions to clients. Its services span the entire application lifecycle and are based on industry standard frameworks.
Manage the flow of people, process and information in an iterative cycle of software delivery activities that provides the foundation for end to end measurable process improvement, ability to scale, and enhanced team collaboration, automation and reporting.
Effective ALM can help organizations build better products and services by improving development project success rates and controlling costs associated with software errors.
Our services and solutions can help reduce the high costs and risks of inefficient, multiplatform software development with an integrated, collaborative and optimizing approach to ALM.
Our application lifecycle management solutions provide you with the capability to:
• Meet the domain-specific needs of skilled practitioners while enabling a real-time flow of information and ideas across the entire team
• Improve collaboration across teams and geographies, systems, disciplines and organizations
• Reduce total cost of ownership through streamlined and enterprise-ready deployment, security and administration
• Lower overall costs by unifying the infrastructure into a single platform
• Help meet compliance requirements through asset traceability and approval workflows
• Provide the foundation for continuous capability improvement through flexible, rules-based process enforcement, real-time reporting and integrated best practices
• Achieve agility at scale by scaling proven Agile practices to teams of any size or team configuration
Our Application Management practice offers support services for applications, middleware platforms and technologies.
• Application operations: Includes 24x7 monitoring of applications for availability / performance / capacity, batch monitoring / management. Application service desk includes incident management activities such as incident recording, initial investigation of issues; tracking and escalation management, and closure; user administration and service reporting.
• Production support: Involves a detailed analysis of incident, incident resolution, and problem management activities such as trend analysis, root cause analysis, known error establishment, and creation of RFC and break-fixes (excluding code changes).
• Release and change support: Comprises setting up of various test environments, release / change activities such as release coordination, emergency releases, build and code deployment, managing release calendar, and configuration management / SCM tool administration.
• Middleware product support: Includes product administration activities such as monitoring, user administration, application deployment, patch management, and configuration management for application infrastructure: Web servers/application servers, messaging infrastructure and content management.